Return Policy – Bead Jewelries
We want you to love your jewelry as much as we love creating it! If something’s not quite right, here’s how we can help:
📦 Returns
- Please read the description, and follow the size guide before choosing to make sure you purchase the correct item. Please email us with any questions.
- All sales are final , with some exceptions
- We gladly will exchange your item if it was damage or the wrong item was sent. Exchanges are accepted within 7 days of receiving item.
- Custom or personalized bracelets (with names, initials, or custom colors) are final sale unless they arrive damaged or incorrect.
Reach out to us with your order number to start the exchange process.
🚚 Return Shipping
- We recommend using a trackable shipping service to ensure your return reaches us safely.
💳 Refunds
- Once we receive and inspect your return, we will start the exchange process.
- Please allow 5–10 business days for your bank or card issuer to process the refund of balance if applicable.
If you have any questions or issues with your order, please email us at markas@beadjewelries.com and we’ll be happy to assist you.